Company and Culture
For more than 49 years, ServiceMaster All Purpose Cleaning has taken great pride in exceeding the expectations of our customers.
Behind our commitment to excellence are five key attributes that define who we are and how we differ from other companies.
We Are Experts and leaders in the cleaning industry.
We Are Committed to our customers and are guided in all we do by their needs.
We Are Complete and seek to provide exceptional service and engage in proactive behavior.
We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.
We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction
Paid Training
Competitive Pay
Flexible Schedules
Career Path Opportunities
Positive Atmosphere
Job Position Description:
Account Lead responsibilities include organizing employee nightly duties, training and motivating team members.
This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards.
To be successful in this role, you will need to have a solid understanding of our cleaning principles and team management abilities.
Responsibilities
Reports directly to Commercial Services Manager
Supervises crew
New employee training and coordination of training with CS Manager
Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
Manages/orders/restocks account supplies
Manages cleaning supplies for night crew employees
Responsible for individually assigned accounts
Timely review of account communication logs
Perform inspections and provide constructive performance feedback to crew members
Maintain open and consistent lines of communication with the CS Manager
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Opens and locks facilities, enable and disable security system as required
Has respect and understanding for co-workers and customers
Monday through Friday work schedule; 5pm-1am shift
Eligible for quarterly bonus upon completion of probationary period
Candidate will be eligible for Health and Dental Insurance upon completion of probationary period
Candidate will be eligible for vacation and PTO upon completion of probationary period
Candidate will be eligible for merit raise after probationary period and annually
Physical Demands and Qualifications:
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward.
Must be able to lift and and/or carry 40lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses
Pay Range:
$14.
00 to $16.
00 DOE
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Company reserves the right to modify this description in the future, with or without notice to the employee.
This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.
These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Apply and become a part of ServiceMaster All Purpose Cleaning, one of the most respected professional cleaning companies in the Country.
We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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