Montana Up Program Manager

*Job Description* _*Providing creative supports & choices for lifelong growth & responsibility.
*_ _*We celebrate the human spirit and a world where each of us is treated with the dignity and respect we deserve.
*_ *Position Title: *Montana Up Program Manager *Reports To: *Community and Family Services Director *Probationary Period: *Six Months *Position Status: *Full Time *FLSA Status: *Non-exempt *Supervises: * Direct Support Professionals (DSP), clients *Job Summary:* The primary function of the Montana Up Manager is to oversee daily operations and client training in the skill building program by maintaining production and contract securement to ensure opportunities for clients in the skill building programs.
The program manager will maintain production and administrative activities to support daily operations to include order fulfillment, inventory management, invoicing, marketing, establishing new and maintaining customer relationships, website development and maintenance and other related tasks essential to the program.
*Essential Duties and Responsibilities:* *We are people-centered* * Ensures new staff and clients are oriented, trained and treated with respect and gratitude.
* Recruits new clients into the program.
Helps recruit new staff.
* Ensures clients are trained in basic employment skills by following program skill building steps and produce documentation for client engagement.
*We are collaborative* * Demonstrates and promotes teamwork, cooperative communication, collaborative problem-solving and responsible decision-making with team members and community partners to meet individual and program goals.
* Collects and submits data on actions related to the program.
* Manages fulfillment of online and in person orders; completes invoicing process for billing and fiscal tracking.
* Manages inventory to assure adequate stock and supplies.
* Works with interdepartmental staff to coordinate ordering equipment, apparel, other merchandise, and supplies necessary to complete contracts and merchandise orders.
* Manages the organization of workspace and storage areas including Montana Up production shop, storage rooms, store front, and janitorial supply closets.
* Maintains Montana Up website by updating products, prices, and overall view of page according to events and holidays.
* Procures contracts by marketing the Montana Up skill building program.
* Acts as the agency liaison to contracted community business partners.
* Submits reviews, data collection, and asset information annually to the Division Director.
* Reviews program contracts with the Division Director for client training and development.
*We are open* * Effectively identifies and responds to the needs of our people while ensuring compliance with QLC policy and procedure.
* Fulfills the obligations as a mandatory reporter of abuse, neglect or exploitation.
* Establishes and maintains friendly, compassionate, respectful professional working relationships with people receiving services, support teams, and community partners in a manner that reflects our values and culture.
* Completes incident reporting as required.
* Promotes safe and healthy workplaces and practices across the agency.
*We are engaging and energetic* * Provides excellence today while planning for tomorrow.
* Facilitates inclusion in community life, and self -advocating as necessary to achieve inclusion.
* Supports team members to create time in their everyday lives, including work, to acknowledge, communicate and celebrate their successes as well as recognize, demonstrate gratitude and applaud each other’s unique gifts.
* Is unafraid to ask for help, be creative and try new things.
* Infuses appropriate humor and encourage others to laugh, take the disappointments lightly, and find deep satisfaction in our work.
*We are excellent* * Maintains compliance with federal, state, and QLC policies and procedure.
* Ensures safety and provides emergency and evacuation planning, practice, and implementation.
* Manages workloads by completing work within required timelines and according to established guidelines, policies and procedures; ability to perform multiple tasks effectively and efficiently by setting priorities, adheres to deadlines and takes pride in our efforts.
* Maintains professionalism and appropriate confidentiality; pursues opportunities for training and professional growth and shares information and skills with others.
* Ensures staff orientation and familiarity with persons served, work with Division Director to assure completion of all necessary documentation of staff training and certification, medication administration, file reviews, quarterly reports, protocols, implementation of behavior programs or other related support and oversight requirements.
* Ensures the standard of internal agency quality assurance to include accuracy of timesheets, staff supervision, training and discipline.
* Accepts and performs all other duties as assigned.
*Minimum Qualifications:* To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.
The qualifications listed below are representative of the minimum knowledge, skills and abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Education and/or Experience:* * Bachelor or Associates degree in related field plus two years of experience in progressively more responsible positions in services for persons with intellectual disabilities is preferred.
* Minimum of one-year supervisory experience is preferred.
*Knowledge/Skills/Abilities:* * Must have strong written and verbal communication skills and promote good customer service.
* Must be capable of operating various production equipment including Cricut, heat press, hand tools.
* Must understand janitorial equipment including vacuums, brooms, mops, chemicals.
* Must be dependable and reliable.
* Must have basic computer skills and be able to use all required software to include Word, Excel, Power Point, Publisher, Outlook and other software programs.
* Must have ability to problem-solve and assist in decision-making, including during emergencies.
* Must meet the criteria to be an approved driver for QLC and have reliable transportation.
* Must have the ability to work productively with multiple clients, staff and other team members in all contract and skill building programs.
*Physical Demands and Work Environment:* * Ability to accommodate alteration of scheduled hours or days off as necessary.
May require occasional weekend hours or overnight trip during events.
* Ability to function with minimal supervision and coaching within the responsibilities of the job description.
* Ability to perform repeated lifting, pushing, pulling, bending, stooping and reaching, regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, exposure to offensive odors and behavioral incidents is likely.
* Ability and capacity to assist individuals with physical disabilities and other needs such as maneuvering a wheelchair, assisting with adaptive equipment, accessing communication devices, etc.
* Ability to provide for the personal care needs of the person.
* Ability and capability to prevent or mitigate physical aggression directed towards self or others using redirection, gradual guidance, or other approved techniques.
*Training Requirements:* * Complete and maintain all agency required training within agency timelines; initial certification to be complete within 30 days of hire.
* Maintain State and agency medication certification within agency timelines; initial certification to be completed within 6 months of hire.
* Complete all required College of Direct Supports components within agency timelines.
* Complete supervisory training when offered.
*HIPAA Level of Accessibility:* Quality Life Concepts assures that health information is secure and protected in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
To assure this, employees are allowed access to protected information only so much as is required to perform the essential duties of their position.
Employees are expected to comply with agency, state and federal regulations on confidentiality.
Job Type: Part-time Pay: From $16.
15 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance Compensation package: * Hourly pay * Overtime pay Schedule: * 8 hour shift * Day shift * Weekends as needed Ability to Relocate: * Great Falls, MT 59404: Relocate before starting work (Required) Work Location: In person